Business Client

Ordering stone worktops, countertops or vanity tops for a project can be a daunting exercise, even for the most seasoned of professionals.

At Diapol, we personally guide your project from design, through production, to delivery with our well-renowned customer care.

We have a long history of catering for large clients and projects at the most competitive prices.

How We Work

We follow a very simple, yet effective, service model which has always delivered the best results:

Consultation

In order to deliver a first class project, we have to start right. Our consultation will help us establish your specific needs and the project scope. Working directly with designers and contractors, we’ll quickly pinpoint the most appropriate stone products for your specific project and talk through each option with you, to ensure you have a clear understanding of each step, from consultation to delivery.

Bidding

Once we receive your bid conditions, our fabrication team will create a set of technical drawings, tailored to your project. These describe the product(s) that you’ve requested. Bid drawings enable us to deliver you an accurate and competitive bid. Our customers have always valued our exceptionally fast and accurate bidding process.

Production and delivery

Successful delivery is a team effort, bolstered by streamlined communication, and constant interaction amongst all parties involved.
  1. Once you accept our bid, your dedicated project manager initiates production.
  2. You are kept updated on the progress of your order throughout the entire production process.
  3. Our logistics team schedules freight and delivery dates, wherever you need your products shipped to.

Customer Support

We often send team members to project sites to directly discuss solutions with our customers, helping them to keep their project on schedule. It might sound like a cliché, but we really do care about our customers. Our service doesn’t just stop the second you receive your order – far from it. Our dedicated and professional customer care team are always available to help with any questions you may have, at any time.

Trusted by

Mgroup
Radisson
Regent
Naantali